Fautor · Fan value & reward
Last updated 17 September 2026
This notice is issued by Lyve Wyre Group Limited (company number 13966596), registered in England and Wales at 17 Ringshall, Berkhamsted, Hertfordshire, HP4 1ND, England. We are the data controller for the personal data described below.
You can reach us at info@getfautor.app.
This notice covers the Fautor mobile app, available via TestFlight and (once launched) the App Store. It replaces the earlier coming-soon-page notice that covered only the getfautor.app sign-up form.
| What | Why |
|---|---|
| Email address | To create and sign you into your account, and to send account-related emails (email confirmation, password resets) |
| Password | To secure your account. We never see or store it in readable form — it's hashed by our authentication provider (Supabase) before it reaches any database we can read |
| Fan name and avatar | The identity you choose to show inside Fautor and, since it's one shared account, inside Fantasy Frag and Fantasy Festival too |
| Your fandom list — the entities linked to your account. Where you have connected a platform, most of these come from what you have actually engaged with there, rather than only from what you have pressed ‘follow’ on. | To show your fandom and work out your badges |
| Check-ins (when you check in with something you follow) | The engagement signal our badge engine (OG / MVF / GOAT) is calculated from |
| Platform connection data (only if you connect one) — an access token for Spotify, Last.fm, Steam, Twitch, Discord, or YouTube, plus whatever that platform tells us about your activity there (e.g. top artists, owned games, followed channels, server membership, subscriptions) | To automatically add real artists/games you're already a fan of, instead of you adding them by hand. We only ever read this data — we never post, follow, or change anything on your accounts there |
| Letterboxd (only if you connect it) — the Letterboxd username you enter, and the public diary of films it shows (title and date watched) | To automatically add films you've watched to your Fandom. This one works differently from the others: Letterboxd doesn't offer a login for apps like ours, so instead of an authorised connection we read the same public diary page anyone can see at letterboxd.com/<username>. We have no way to confirm you're the person behind that username — only enter your own |
| Full name | To run your account across all our apps and to respond to requests about your data. Never shown to other fans |
| Date of birth | To confirm you are 13 or over, which is a condition of using Fautor, and to group fans by age band in our aggregated analysis (section 9) |
| Country and county / state | Self-declared — you choose them from a list, we never read your device’s location. To serve the right markets and legal terms, and to group fans by region in our aggregated analysis (section 9) |
| Gender (optional) | Only if you choose to tell us; you can leave it blank or choose “prefer not to say”. Used solely in aggregated analysis (section 9) |
Badges themselves aren't separately stored — they're calculated on demand from your follows and check-ins above.
Platform connections are entirely optional and one at a time — connecting Spotify doesn't require connecting anything else, and you choose which platforms, if any, to link. You can revoke access at any time from that platform's own account settings (e.g. Spotify → Account → Apps), or by deleting your Fautor account, which removes the stored connection immediately. Letterboxd has no "app access" screen to revoke since it was never an authorised connection — disconnecting it in Fautor simply stops us reading that diary page.
Our hosting and infrastructure providers process the ordinary technical information involved in running the app and its backend, including device/IP information needed to deliver requests and protect the service from abuse. We do not use that to build an advertising profile of you.
We process your email, password, and profile details under contract — they're necessary to create and run your account. Follows and check-ins are processed on the same basis, since they're the core functionality you're using the app for.
Platform connections are processed under your consent — nothing is read from Spotify, Last.fm, Steam, Twitch, Discord, YouTube, or Letterboxd unless you actively choose to connect that specific platform. You can withdraw consent at any time as described in section 3.
Your full name, date of birth and self-declared country and county/state are processed under contract — running your account, confirming you are old enough, serving the right markets. Your gender, if you give it, is processed under your consent, which you can withdraw at any time by clearing the field.
The aggregated trend analysis described in section 9 is processed under our legitimate interests in understanding real-world fan and market behaviour. You can object at any time with the switch in your Profile, and we will exclude you. Staff access to an individual account (section 9) is processed under contract and our legitimate interests in operating the service securely.
| Provider | Purpose |
|---|---|
| Supabase | Authentication and database hosting — stores your account, profile, follows, check-ins, and (if you connect one) platform connection tokens |
| Apple (App Store Connect / TestFlight) | Distributes the app to your device and, if you install it via TestFlight, processes the Apple ID you use to do so under Apple's own terms |
| Cloudflare | DNS and traffic in front of our services, and hosting getfautor.app |
| Resend | Sending your weekly report and reward emails, including your email address |
| Expo | Delivering app updates to your device |
| Spotify, Last.fm, Steam, Twitch, Discord, YouTube | Only if you choose to connect one — each acts under its own privacy policy for the login/approval step itself; we only read the specific data described in section 3 afterward |
| Letterboxd | Only if you choose to connect it — we read the public diary page at your chosen username under Letterboxd's own terms; there is no login step for us to redirect you through |
Each acts as our processor under contract and may only use your data to provide their service to us. We do not sell personal data and we do not share it with advertisers or data brokers.
Where a processor is outside the UK or the EEA, the transfer is made under the EU Standard Contractual Clauses together with the UK International Data Transfer Addendum, which is the safeguard UK GDPR Article 46 requires.
Not a processor of your data: we use Anthropic’s Claude to read public news headlines about artists, titles and studios and turn them into market events. It never receives anything about you, your account, or what you listen to.
Some providers store data outside the UK. Where that happens the transfer is covered by UK adequacy regulations or by the International Data Transfer Addendum to the EU Standard Contractual Clauses.
If you connect YouTube, we request read-only access to your channel subscriptions (Google scope youtube.readonly). We use that list only to add the artists and games you subscribe to into your Fautor fandom list; we do not read your watch history, comments or anything else, and we never share Google user data with third parties or use it for advertising. Fautor’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke access at any time from your Google Account permissions or by disconnecting YouTube inside Fautor, which deletes the stored token immediately.
We keep your personal data for twelve (12) months after you stop using Fautor, and then we delete it in full.
The twelve months runs from your last activity — a sync, a check-in, or a sign-in. If you come back within that time, nothing is deleted and the clock starts again from your return. When it expires we delete everything: your account and profile, every platform connection and its access tokens, your fandom list and its history, your check-ins, your badges and rewards, and the record of the emails we sent you.
You can delete your account sooner at any time, from inside the app: Profile → Account → Delete account. This is immediate and cannot be undone — we do not hold a recovery copy afterwards. Deleting your account also removes your profile details (name, date of birth, location and gender) and excludes you from all future aggregated analysis.
Disconnecting a platform removes what came from it straight away, without waiting for the twelve months.
Aggregated, anonymous figures that can no longer identify you — such as how many fans follow a given artist — are not deleted, because they are no longer personal data.
Under UK GDPR you can ask us for a copy of the personal data we hold about you, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format.
The fastest way to exercise your right to erasure is the in-app Delete account action described above. For anything else, email info@getfautor.app and we will respond within one month.
If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first.
You must be at least 13 years old to use Fautor. We ask for your date of birth when you sign up and our systems refuse accounts under 13. Fautor is not directed at children under 13, and if we learn that we hold an account for a child under 13 we will delete it. If you believe a child has created an account, email info@getfautor.app.
When you sign up (or, for existing accounts, the next time you open Fautor or one of our games) we ask for your full name, date of birth, and your country and county/state, chosen from a list. These are required to run your account, to confirm you are 13 or over, and to serve the right markets and legal terms. They are private: other fans only ever see your fan name and avatar.
Gender is optional. You can leave it blank or choose “prefer not to say”, and you can change or clear it at any time in your Profile.
We never read your device’s location or infer your location from your IP address for this purpose — the country and county/state on your profile are the ones you tell us.
We combine what fans do in our apps — which artists, games, books and films they follow, check in with, book or trade — with the age band, gender (if given), country and region on their profiles, to produce aggregated statistics about real-world fan and market trends. We may share those statistics with third parties, including through our Valata Index products.
These statistics are anonymous. They never contain names, email addresses or anything that identifies you, and we suppress any group smaller than 20 people before the figures leave our database — so no statistic can be traced back to an individual. We do not use them to make decisions about you, and we never sell or share your individual profile.
You can opt out at any time with the “Include me in market-trend analysis” switch in your Profile. When it is off, nothing you do is included in any aggregate from that point on. Our lawful basis for this analysis is our legitimate interests (section 4); the switch is how you object.
A small number of our staff can look at an individual account — for example to help with a support question, fix a broken platform connection, or carry out a deletion or access request. Every such access is logged with who looked and when. Staff never see your password or the sign-in tokens for platforms you have connected.
This account is shared with Fantasy Frag, Fantasy Festival, Fantasy Folio, Fantasy Frame and Fantasy Feast (section 2), so these details apply to that one shared account regardless of which app you enter them in.
If we change this notice we will update the date at the top of the page.
Lyve Wyre Group Limited
17 Ringshall
Berkhamsted
Hertfordshire HP4 1ND
England
info@getfautor.app